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westpoint | Associate Director, Product Support - Telecommute in Salt Lake City, UT

Associate Director, Product Support - Telecommute

  • UnitedHealth Group
  • $85,460.00 - 139,970.00 / Year *
  • 5129 W 5360 S
  • Salt Lake City, UT 84118
  • Full-Time



The employer operates within the healthcare sector.
  • Management of a primary platform that supports Financial Services accounts, including large scale, national programs
  • Position is critical to ensure successful onboarding and ongoing support of clients and consumer accounts, including interface with vendor leadership, senior leaders across the organization, technology, product, project, sales, operations and other key business functions
  • This team also is responsible to ensure seamless integration to Financial Services for new large business wins such as Disney and ADP that have complex and customized plan features
  • Hire and lead support team
  • Responsible for managing approximately 4 direct reports as part of the span of control
  • Develops functional, market level, and/or site strategy, plans, production and/or organizational priorities
  • Identifies and resolves technical, operational and organizational problems outside own team
  • Product, service or process decisions are most likely to impact entire functions and/or customer accounts (internal or external)

  • Bachelor's degree
  • 5+ years of professional business experience using business process and data modeling tools and methods
  • 2+ years of experience managing a team
  • Vendor oversight experience
  • Experience managing large complex projects and success in juggling multiple tasks and issue resolution
  • Intermediate proficiency MS Office Suite (Excel, PowerPoint, Word)

Associated topics: administrative assistant, administrative officer, administrative support, beverage, chief operations officer, front desk, front office, food, operational assistant, operational support


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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